At Dundee Internet
Services, Inc, we recognize that privacy is important. This Policy
applies to all of the products, services, and websites, offered
by Dundee Internet Services, Inc.
This privacy statement is designed to help you understand how we
use and safeguard the personal information you provide to us. This
privacy statement describes the practices of Dundee Internet Services,
Information is collected in various ways. Information we collect
is used to answer technical support issues, fill orders, issue referral
credits, invoice accounts, update records, and analyze the efficiency
of our services, including list services, web services, internet
connection services and email services. We do not sell, share or
rent this information to anyone. Access to collected or given information
is limited to the actual customer (such as access to their list
subscribers) and the Dundee Internet Service representative responsible
for the area that access is needed (accounting, technical support,
Our values are confirmed by our practices by the nature of our list
product(s) which is based on permission-based contact. Be assured
we handle the personal information you entrust to us with the highest
If you have any questions about this Policy, please contact us through
our website or write to us at Dundee Internet Services, PO BOX 102,
Dundee MI 48131.
Information we collect and how we use it:
Information you provide - When you sign up for a Dundee Internet
service that requires registration by phone or an order form on
line or in person, we ask you for personal information (such as
your name, Company name, email address and at times an account password).
For some services, such as web hosting and list hosting, we also
request credit card or other payment account information which we
maintain in encrypted form on secure servers. We request this information
so that we can answer your pre-sales questions, inform you of important
company or product news, fulfill your orders, and provide ongoing
product support. We store this personally-identifiable information
on our own secure servers, and we retain it for our permanent company
out an on-line order form we record your name, company, email
address and phone number.
If you choose
to subscribe to one our company-sponsored email lists, we record
your email address.
service subscribers, we record your name, company, emails address,
phone number and accounting and billing information.
if you are a list subscriber to a third party list that is hosted
by Dundee Internet, when you open an email announcement you receive
through our server, we may record that event and/or any URLs when
you click on or within the message received. This information
is available to the “list owner” as described in our
list hosting contract(s) with them.
We may record
which pages you visited on our website
If you choose
to submit an emailed tech support question, your question may
become part of a publicly-available archive of tech support questions
and answers. Your name and email address are kept confidential
in our internal, restricted-access archive of tech support questions
All information we request is used to answer your pre-sales questions,
inform you of important company or product news fulfill your orders,
and provide ongoing product support. Personally-identifiable information
is filed in paper form in a locked secure office. On computer
information is stored on our own secure servers, which we retain
for our permanent company records.
The non-personally-identifiable information collected includes
information that is typical collected by the internet including
web logs, browser and processor type, IP address, and the Web
site visited statistics. We may also track the pages visited within
our site. We use this information in aggregate to understand our
visitors better, and to learn which sections of our site are most
and least popular. We store this information on our own secure
server which may be replaced by more recent data at irregular
At times prospective customers request references of existing
customers. In such cases, we may contact you for permission to
provide your name as a reference. We will not divulge your contact
information without first receiving your explicit permission to
"Cookies" are small pieces of information stored by the
web browser on your computer's hard drive; they are used to assist
in tailoring your return visits to a Web site, or to assist in monitoring
and improve the effectiveness of certain pages on our site. We use
cookies to improve the quality of our service by storing user preferences
and tracking user trends, such as how people search.
you use Dundee Internet Services, our servers automatically record
information that your browser sends whenever you visit our website.
These logs (known as server logs) may include information such as
your web request, Internet Protocol address, browser type, browser
language, the date and time of your request and one or more cookies
that may uniquely identify your browser.
you send email or other communication to Dundee Internet Services,
we may retain those communications in order to process your inquiries,
respond to your requests and improve our services.
sites and other Links:
We offer some of our services in connection with other web sites.
Personal information that you provide to those sites may be sent
to Dundee Internet Services, in order to deliver the service. We
process such information in accordance with this Policy. The affiliated
sites may have different privacy practices and we encourage you
to read their privacy policies.
can you update your personal information that we retain?
As a customer it is your responsibility to inform a Dundee Internet
Representative of any changes to your contact information. If you
subscribe to our mailing list, you can unsubscribe at any time by
following the instructions at the footer of the mailing list's email
Your company name:
With certain services, such as Web and List hosting, successful
promotion in the worldwide marketplace depends on self promotion.
We do post a list of selected customers on our web site for this
purpose. If you purchase a Dundee Internet service per contract
with us, we may include your company's name on the appropriate Web
site. This listing will also include a link to your company's home
page, if applicable. You can request to not be included in such
listings by contacting us. If you prefer that we do not list your
company, please call us at (888) 222-8485 or send email to
and we will remove your company's name from the list.
for all Dundee Internet List Hosting customers:
If we host your email list(s), you entrust us with your list information,
including passwords, list membership and message content. Once we
set up your list we will only access your list's administrative
interface when you ask a technical question or when we are alerted
there is a possible problem.
Please note that we do not sell, rent, or trade your list information
to anyone. Only employees of Dundee Internet Services who are responsible
for supporting our List Hosting customers are granted access to
the lists we host.
to this include:
The need to release or transfer data in a few, special circumstances,
to subpoenas, court orders, or legal process, or to establish
or exercise our legal rights or defend against legal claims.
it is necessary to share information in order to investigate,
prevent, or take action regarding illegal activities, spamming,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of our terms of service,
or as otherwise required by law.
If you decide
to terminate your hosted list(s), we will erase your list membership
once you have settled all outstanding invoices and have secured
a copy for yourself. In addition, the servers we use for List
Hosting are protected to attempt to prevent unauthorized access
If you have questions about the Dundee Internet Services, privacy
policy, or believe that we have not acted within the spirit or letter
of it, please send an email to